Unplanned Phone Outages: How to Be Better Prepared and How Your Phone Company Can Help

Many businesses are so focused on IT and technology when planning for disasters and outages. This is a good thing. Unless it occurs at the expense of planning for your telephone communications. Far too often, the business phone system is treated as an afterthought rather than the central hub of communication your business phone continues …

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Choosing the Best Phone Service for an Exceptional Customer Experience

Customer service should be the first priority in any business. Communication should be a close second. While you may provide great customer service, tensions can still arise if proper communication and communication channels aren’t there. How do you find the right channels? Who can you trust to help you make these choices? Find the answers …

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5 Little Known Reasons a Virtual Phone Number Will Save Your Business

There are many phone services available for businesses today that you may not even realize exist. How do you know which ones will work wonders for your business? Does your business even need some of these options? What are the services available? Here we explore virtual phone numbers. In this piece, we will answer quite a few of your burning …

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Hybrid Workplaces: A New, Not So New, Concept

The idea of a hybrid workplace is one that has been around for quite some time. It wasn’t until the pandemic, though, that companies began seriously looking for solutions that will allow them to successfully accommodate hybrid work solutions.   Many companies scrambled to create solutions that work “for now” as the pandemic raged on, and remote work became the rule rather …

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Should I Pay for Business Phone?

Many business owners may wonder whether they need a business phone number, especially if things are going smoothly operating the business using their mobile phone. And the truth is, it depends. Some businesses can operate effectively using a regular cell phone plan, at least in the beginning. But as your business grows and expands, a …

Should I Pay for Business Phone? Read article »

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