Top 5 Features Business Owners Want in Virtual Phone Systems Today

How would you rate your office phone system? Is it outdated? Are you unsure that it meets your current needs? If you answered yes to either question, then you may want to consider upgrading your business phone services. Reliable phone systems are essential for running a successful business. It’s key to successful business communication both […]

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What is a Cloud PBX System, and How Do You Choose the Best Option for Your Business?

What is a cloud PBX system? Let’s begin with the basics. What does PBX even mean?  A PBX is a private branch exchange or privately owned and managed phone system. But, really, it’s just a system that does stuff for you like manage your inbound calling. It can have a variety of functionalities, auto attendants,

What is a Cloud PBX System, and How Do You Choose the Best Option for Your Business? Read article »

Unplanned Phone Outages: How to Be Better Prepared and How Your Phone Company Can Help

Many businesses are so focused on IT and technology when planning for disasters and outages. This is a good thing. Unless it occurs at the expense of planning for your telephone communications. Far too often, the business phone system is treated as an afterthought rather than the central hub of communication your business phone continues

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Choosing the Best Phone Service for an Exceptional Customer Experience

Customer service should be the first priority in any business. Communication should be a close second. While you may provide great customer service, tensions can still arise if proper communication and communication channels aren’t there. How do you find the right channels? Who can you trust to help you make these choices? Find the answers

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fingers on VOIP phone

5 Little Known Reasons a Virtual Phone Number Will Save Your Business

There are many phone services available for businesses today that you may not even realize exist. How do you know which ones will work wonders for your business? Does your business even need some of these options? What are the services available? Here we explore virtual phone numbers. In this piece, we will answer quite a few of your burning

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Should I Pay for Business Phone?

Many business owners may wonder whether they need a business phone number, especially if things are going smoothly operating the business using their mobile phone. And the truth is, it depends. Some businesses can operate effectively using a regular cell phone plan, at least in the beginning. But as your business grows and expands, a

Should I Pay for Business Phone? Read article »

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