It’s fact that people communicate differently. You see it every day in business. One person is great on the phone and picks it up eagerly while another wants to screen all calls, and still another likes reaching out on emails first, then following up with a call. No matter how you and your company handle […]
2 Business Communication Benefits to Managing Call Flow Using VoIP Read article »
The first question most business owners and decision makers have, when thinking about upgrading ANY business process or technology, is: how much does it cost? When it comes to an upgrade to voice over IP telecommunications, the answer is simple. The cost to upgrade is minimal, and the savings a business will experience by switching
A VoIP Phone System – What Does it Cost? Read article »
You know it’s time to update your company’s phone system. Other employees agree with you. Your customers are pushing for something new. But you have to convince the boss. Making it easy for decision makers to buy in to your ideas for a new phone system can be difficult, but when it comes to
How to Get Decision-Maker Buy-In to Purchase VoIP Read article »
You want to upgrade your phone system. You have the budget. You have the go-ahead. You know what you want, technology-wise, for your business. There’s just one problem. You’re locked into a contract with a phone service provider! Luckily, it’s not the end of the world. Depending on the stage of your current contract, there
How to Get Out of Your Phone Contract & Switch to VoIP Read article »
When faced with a decision about upgrading technology services, like a phone system, a big question managers always ask is how long does it take? Because the implementation of any new phone system, including VoIP, is ultimately customizable, you will be involved with the process of designing your service. This means your product will be
VoIP – How Long Does it Take? Read article »
When a company is trying to decide whether or not to upgrade their technology, and specifically the phone system, they usually want to know what is different about the service they are considering. The answer? Phone systems have entered a whole new world. And it’s one you can take advantage of. Bye-Bye Contracts One of
What Makes a VoIP Phone System Different? Read article »
ALEX DESBERG Sales and marketing director, Ohio.net INTERVIEWED BY HEATHER TUNSTALL Security is always a concern when it comes to technology and communications, but recent high profile hacks have brought the issue to the forefront. It has become clear that corporate telecom systems are not immune to these threats — they are often targets. “Whether
Protect your phone system Read article »
ALEX DESBERG Sales and marketing director, Ohio.net INTERVIEWED BY HEATHER TUNSTALL When a business is in expansion mode, there are many expenses that accompany its growth. But if an expanding company has the economy-of-scale benefit that’s inherent to VoIP, the more offices it opens the more cost savings it has the potential to see. “There is so much duplication when trying to offer traditional phone
How a VoIP Phone System can Save Money During Business Expansion Read article »
ALEX DESBERG Sales and marketing director, Ohio.net INTERVIEWED BY HEATHER TUNSTALL Many companies have more than one office, or find they are growing to the point of needing additional locations. With traditional phone systems, companies may experience internal issues, or they may not provide the best customer service when operating across multiple office sites. However, Voice over Internet Protocol (VoIP) systems can solve many of those
How VoIP Streamlines Communication Across Multiple Office Locations Read article »
Alex Desberg Sales & Marketing Director, Ohio.net INTERVIEWED BY HEATHER TUNSTALL Nowadays, there’s a lot of talk about using data to drive your business. There are entire departments set up to gather and analyze data, and make strategic recommendations based on their findings. Usually these initiatives center around Web statistics, email open rates or other
How to Use Data Collected by VoIP Systems to Build Business Strategies Read article »
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