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6 Reasons Your VoIP Phone System Needs A Disaster Recovery System

Every business should have a disaster recovery solution or continuity plan, especially to ensure the continuation of its communications. Most businesses could not operate without communication channels like email, telephone, faxing, and voice mail. The following are six critical reasons you need a disaster recovery plan for your VoIP system: Understanding the Risks of VoIP […]

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2 Business Communication Benefits to Managing Call Flow Using VoIP

It’s fact that people communicate differently. You see it every day in business. One person is great on the phone and picks it up eagerly while another wants to screen all calls, and still another likes reaching out on emails first, then following up with a call. No matter how you and your company handle

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A VoIP Phone System – What Does it Cost?

The first question most business owners and decision makers have, when thinking about upgrading ANY business process or technology, is: how much does it cost? When it comes to an upgrade to voice over IP telecommunications, the answer is simple. The cost to upgrade is minimal, and the savings a business will experience by switching

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How to Get Decision-Maker Buy-In to Purchase VoIP

You know it’s time to update your company’s phone system. Other employees agree with you. Your customers are pushing for something new. But you have to convince the boss. Making it easy for decision makers to buy in to your ideas for a new phone system can be difficult, but when it comes to

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How to Get Out of Your Phone Contract & Switch to VoIP

You want to upgrade your phone system. You have the budget. You have the go-ahead. You know what you want, technology-wise, for your business. There’s just one problem. You’re locked into a contract with a phone service provider! Luckily, it’s not the end of the world. Depending on the stage of your current contract, there

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VoIP – How Long Does it Take?

When faced with a decision about upgrading technology services, like a phone system, a big question managers always ask is how long does it take? Because the implementation of any new phone system, including VoIP, is ultimately customizable, you will be involved with the process of designing your service. This means your product will be

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What Makes a VoIP Phone System Different?

When a company is trying to decide whether or not to upgrade their technology, and specifically the phone system, they usually want to know what is different about the service they are considering. The answer? Phone systems have entered a whole new world. And it’s one you can take advantage of. Bye-Bye Contracts One of

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Protect your phone system

ALEX DESBERG Sales and marketing director, Ohio.net INTERVIEWED BY HEATHER TUNSTALL Security is always a concern when it comes to technology and communications, but recent high profile hacks have brought the issue to the forefront. It has become clear that corporate telecom systems are not immune to these threats — they are often targets. “Whether

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How a VoIP Phone System can Save Money During Business Expansion

ALEX DESBERG Sales and marketing director, Ohio.net INTERVIEWED BY HEATHER TUNSTALL When a business is in expansion mode, there are many expenses that accompany its growth. But if an expanding company has the economy-of-scale benefit that’s inherent to VoIP, the more offices it opens the more cost savings it has the potential to see. “There is so much duplication when trying to offer traditional phone

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How VoIP Streamlines Communication Across Multiple Office Locations

ALEX DESBERG Sales and marketing director, Ohio.net INTERVIEWED BY HEATHER TUNSTALL Many companies have more than one office, or find they are growing to the point of needing additional locations. With traditional phone systems, companies may experience internal issues, or they may not provide the best customer service when operating across multiple office sites. However, Voice over Internet Protocol (VoIP) systems can solve many of those

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How to Use Data Collected by VoIP Systems to Build Business Strategies

The Untapped Business Intelligence in Your VoIP Phone System While 87% of businesses use data analytics for strategic decision-making, many overlook a powerful source of business intelligence: their phone systems. Voice over Internet Protocol (VoIP) technology doesn’t just modernize communication—it transforms every call into actionable data that can drive revenue growth, optimize staffing, and enhance

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