What Can We Help You With?

In the event that you need support for your VoIP Phone, Colocation, Web Hosting or Dedicated Connection service, please follow the contact information below for a quick and easy resolution.

VoIP Phone Support

Business Hours Support

M-F 8:30 am – 5:00 pm

Tier 2 Technical Support: 855-658-0555

Technical support: admin@ohio.net

After-Hours Support

Tier 1 Technical Support: 888-557-8893

Internet Access Support

24/7/ 365 Support

Tier 1 Technical Support: 888-557-8893

Colocation Support

Business Hours Support

M-F 8:30 am – 5:00 pm

Tier 2 Technical Support: 855-658-0555

The colocation facility is open for access to your equipment.

After-Hours Support

Tier 1 Technical Support: 888-557-8893

The colocation facility is open for access to your equipment with a key card.

Web Hosting Support

Business Hours Support

M-F 8:30 am – 5:00 pm

Tier 2 Technical Support: 855-658-0555

After-Hours Support

Tier 1 Technical Support: 888-557-8893

Web Hosting & Domains

Systems Support: pagesystems@ohio.net

Emergency Support

Our support staff at Ohio.net is dedicated to resolving your phone, web hosting, or web connection needs. Should you experience any major incidents or service disruptions on a dedicated business account, you can direct calls to emergency support by calling:

888-557-8893

*After-hours network support carries a $50.00 per half-hour fee if the resolution is not an Ohio.net-related issue (minimum ½ hour).

Please note: after-hour support is for emergencies and network-level support only. It is not for resolving end-user issues. Abuse or misuse of the emergency contact procedure will result in the above charges assessed per-incident or page.

See How-To Guides & Videos

Find more information to help you set up and troubleshoot your cloud or hosted system.

Get Connected with Ohio.net

We need some preliminary info to direct you to the right person to get your quote started.

Customer - Get a quote
What services are you interested in?
Does your company currently own VoIP phones?
Which of the following add-on features are required (in addition to standard PBX features)?
What is your time frame for implementation?

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